Golden Week Holiday information
Holiday information
◼️ Holiday
27 April - 6 May 2024
◼️ Delivery service suspension period
27 Apr - 7 May 2024
*Orders received during the holiday period will be dispatched from 8 May.
◼️ Dispatch of products
Orders received by 12:00pm 26 April will be dispatched before the holiday period.
Orders received after 12:00 pm on 26 April will be dispatched sequentially from 8 May.
◼️ Customer support
Enquiries received by 26 April will be dealt with before the holiday period.
Inquiries received on or after 27 April will be dealt with in order from 7 May.
Please note that orders can still be placed in the online shop during the holiday period.
We will be accepting email enquiries during the holiday period, but will respond in order from 7 May.
Please note that shipping delays may occur before and after the holiday period due to the concentration of logistics and other factors. Please be aware that it may take some time before we are able to ship your order.
Thank you for your understanding.
◼️ Holiday
27 April - 6 May 2024
◼️ Delivery service suspension period
27 Apr - 7 May 2024
*Orders received during the holiday period will be dispatched from 8 May.
◼️ Dispatch of products
Orders received by 12:00pm 26 April will be dispatched before the holiday period.
Orders received after 12:00 pm on 26 April will be dispatched sequentially from 8 May.
◼️ Customer support
Enquiries received by 26 April will be dealt with before the holiday period.
Inquiries received on or after 27 April will be dealt with in order from 7 May.
Please note that orders can still be placed in the online shop during the holiday period.
We will be accepting email enquiries during the holiday period, but will respond in order from 7 May.
Please note that shipping delays may occur before and after the holiday period due to the concentration of logistics and other factors. Please be aware that it may take some time before we are able to ship your order.
Thank you for your understanding.